Support tha thoda thakela, setup zyada roll karna pada
Maine WFHI se software aur training liya tha, lekin support aur communication experience utna achha nahi raha jitna expect kar rahi thi. Setup wale process mein initially to one-off guidance thi jo thik thi, jaise invoice samajhna aur sign-up procedure complete karna. Lekin problem tab hui jab baar baar kuch queries the jo basic setup se related nahi the, unke liye mujhe baar-baar call karni padti thi jo kaafi time-consuming tha. Ongoing support thoda kamzor tha, matlab continuity mein consistency ki kami thi; kahi baar transfer ho jaata tha call ya fir elaborate solutions nahi milte the. Training mein toh sab thoda straightforward tha but live support mein ye chiz disappointment bani rahi. Agar main apne doston ko batana chahun toh yeh hi kahungi ki initial setup toh theek tha, par baad mein assistance ke liye zyada struggle karna padega.