Support tha thoda slow but overall manageable
Support se baat karte waqt mujhe baar baar apni baat repeat karni pad rahi thi, jo thoda frustrating tha. Phone pe line cut hone ki wajah se wait bhi zyada hua, par agents sab try kar rahe the meri problem samajhne ke liye. Thoda aur prompt communication hota toh accha rehta. Training ke dauraan koi immediate doubt solve nahi hua, isliye thoda delay hua unka guide follow karne mein. Software use karte waqt jab database sync karna tha, toh initially thodi problem aayi jo support call se resolve hui. Payment aur invoices thik tarah se clear thi, wo simple tha. Overall, itna bura experience nahi tha par agar support thoda fast or efficient hota, toh kaafi behtar lagta. Yeh sab baatein main apne dost ko bhi bataungi agar wo software lene ka soch raha hai, taaki wo apni expectation accordingly set kar sake. Software ke baaki features theek hain, bas jo communication mein delays aaye, woh improve karna chahiye support team ko.