Support tha Thoda Slow but Overall Friendly aur Helpful
Support team ka response time thoda kabhi late tha, par jo bhi queries main bhejti thi, unko acha response milta tha. Jab main dialer ya database features me kisi problem se guzri, toh log generally helpful the aur patiently samjha rahe the. Ek bhi time aisa nahi tha ki main report kar ke wait kar rahi thi bina kisi update ke. Itni earnestly woh support karte the ki aapko lagta hai they really want to help. Par phir bhi kabhi kabhi lagta tha ke response thoda aur fast ho sakta tha, specially jab urgent help chahiye hota. Training aur onboarding ke dauran bhi aise hi thoda patience ki zarurat thi, kyunki sab kuch turant nahi samajh aata. Payment aur invoicing process simple tha, jo kaam ko thoda asaan banata tha. Overall, main doston ko yeh kahungi ki support theek hai, thoda slow ho sakti hai par fir bhi friendly aur helpful rehti hai.