Support tha thoda sa extra effort mangne wala experience
Maine WFHI ke software aur training ko use karte hue kaafi support liya aur shuruaat mein thoda hesitant tha ki kya wo log waise madad karenge jaisa ki promise tha. Lekin phone pe baat karne ke baad mujhe laga ki support team kaafi patient aur understanding hai, har technical problem ko dhyaan se samajhna unki strength hai. Haan, thoda waqt lagta tha jab kabhi kabhi mujhe ek baar mein saari baatein samajhne mein, par wo log baar-baar repeat kiye bina bhi ache se guide karte the. Training sessions mein chhoti-chhoti clarifications dena padti thi, par overall mujhe saamne wale se confidence mila software sahi tarah se use karne mein. Software updates ne workflow ko thoda aur smooth banaya, par har baar naye updates ke saath adapt karna thoda challenging laga. Mujhe lagta hai ki agar priority assistance thodi aur faster hoti, toh mein jyada comfortable feel kar sakti thi. Isi liye, main kehti hoon ki support experience overall achha tha, bas thoda sa patience aur samjhauta karna zaroori tha.