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WFHI review

Support tha thoda off, par overall theek tha

3 out of 53 of 5Verified purchaseSupport and communication

Support tha thoda off, par overall theek tha

Maine jab support team se baat ki, toh steps thode out of order lage. Ek baar mujhe lag raha tha ki documentation mein sab clear hona chahiye, but wahan se starting pe thodi confusion hui ki kya pehle karna hai aur kaise. Phone pe baat karte hue, unhone kaafi informal tareeke se guide kiya, jo thoda acha bhi tha, kyunki samajh mein aaya. Baaki ke steps ka mujhe zyada experience nahi hua, kyunki main thoda sidha software use karne mein busy tha. Automatic updates ne bhi unexpected behaviour dikhaya, kuch features update hone ke baad thoda different chalne lage jo thoda ajeeb laga. Signing up and invoicing process smooth rahi, isme koi issue nahi tha. Database feature theek se kaam karta hai, lekin uski integration mein kabhi kabhi network delay aata hai, jo frustrate karta hai. Dialer tool kaafi helpful raha, lekin kabhi calls drop bhi hui. Overall, communication thodi mixed rahi, kabhi clear, kabhi confuse. Support kaafi friendly tha, par thoda structured hona chahiye tha.

Dinesh KhannaKerala, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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