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WFHI review

Support tha thoda disappointing but not totally

2 out of 52 of 5Unverified experienceSupport and communication

Support tha thoda disappointing but not totally

Mujhe lagta tha ki support toh first se thoda zyada help karega compared to jo maine pehle use kiya tha. Lekin yeh system thoda slow aur unclear responses deta hai kabhi kabhi. Jo time tha mujhe uskeliye zyada wait karna padta tha, wo thoda frustrating tha. Par haan, jo telephonic assistance mila, wo theek tha, kuch queries ka jawab mila. Overall toh kaafi basic tha and itni proactive help nahi mili jitni expect karta tha. Haan, jo database feature hai, wo acha laga, thodi ease se organize kar pata tha data. Lekin support se jo expectation thi, wo puri nahi hui, toh main isko do star doonga. Agli baar shayad thoda better ho toh acha lagta. Par training aur software stable tha, usmein koi dikkat nahi thi. Soch raha tha ki thoda aur smooth ho jaye.

Yogesh WaliaUttarakhand, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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