Support tha thoda different from pehle jo use ki thi
Pehle jo support maine use ki thi, uske mukable yeh thoda alag tha. Call par response time slow tha aur baar-baar follow-up karna padta tha. Support agents se baat karte waqt clear answers milna mushkil hota tha, aur baar baar same baat repeat karni padti thi. Jo software update ke baad changes aaye the, uske baare mein jyada explanation nahi mili. Thoda frustrated feel hua kyunki expectations zyada thi. Invoicing process toh theek tha, par overall communication mein clarity ki kami thi. Training sessions adequate nahi lage mujhe, especially jab main nai cheeze samajhne ki koshish kar rahi thi. Ye halat pehle ke anubhav se match nahi karti. Telephonic support ko baar baar call karke resolve karne mein dikkat rahi, jo maine expect nahi kiya tha. Ye ek exception ke alawa mostly disappointing raha mera experience.