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support tha thoda ajeeb, steps ka order samajhna mushkil hua

2 out of 52 of 5Unverified experienceSupport and communication

support tha thoda ajeeb, steps ka order samajhna mushkil hua

Matlab jab support team se baat ki toh laga jaise unhone kaafi alag tarah se process explain kiya than jo mujhe soch ke tayaar kar rakha tha. Har baar new step milta tha aur woh sequence thoda ajeeb lag raha tha, jaise pehle mujhe kisi choti problem ka solution milega par agle call pe alag order se instructions diye gaye. Dialing tools ke baare mein jab help mangi toh responses thoda confusing aaye, kyunki har kisi ne alag tarike se bataaya ki kya karna hai. Mujhe laga ki agar step-by-step ek sensible order mein yeh support communication hota toh kaafi simple rahta. Ye disorganized feel mujhe stress kar gaya, aur mujhe baar baar same cheeze confirm karni padti thi. Ek positive baat ye hai ki help lene ke options available the aur log kaafi patient the, par overall effort jyada lag gaya mere hisaab se. To yeh tha mera experience support aur communication ka, jis mein thoda zyaada coordination hona chahiye tha.

Shubham RaghavanLadakh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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