2 out of 52 of 5Unverified experienceSupport and communication
Support tha thoda ajeeb, phir bhi madad mili
Jab mujhe support chahiye thi, tab initial response thoda slow tha aur lag raha tha ki shayad unhe meri baat samajh nahi aa rahi. Main worried thi ki main phir se baar-baar unhe contact karungi, par aakhir me jo telephonic support mila, wo expected se better tha. Technical team ne calmly meri problem suni aur solutions bataye. Par overall, support mein consistency thodi kami thi, jo mujhe agle baar thodi hesitate karva sakti hai help lene ke liye. Ye baat samajh aayi ki kaha improvement ki zarurat hai, warna main communication track pe reh rahi thi, just thodi planning nahi thi proper support interaction ki.