2 out of 52 of 5Verified purchaseSupport and communication
Support tha thoda achha par baaki failed
Mujhe jab issues aaye toh support team ka response time disappointing tha. Unka telephonic support itni jaldi nahi tha jitna expect karta tha, aur problem solve karne mein bhi much delay laga. Unhone jo solution diya, wo sahi tha lekin unka follow-up system weak lag raha tha. Communication mein coordination ka kami dikhayi di, jiski wajah se mujhe baar baar explanation dena pada. Database aur call dialer features efficient the, par jab agar kuch galat hota hai toh support ki wajah se pura experience kharab lagta hai. Ek positive point yahi tha ki training ke modules available the jisse main khud seekh sakta tha.