Support tha thik but communication mein thodi dikkat
Main support se help lene ke liye phone kiya tha, sabse pehle call connect hona thoda time lega yeh thoda frustrating tha. Jab finally baat hui to samjhane ki koshish ki ki software ka telephonic support kaisa kaam karta hai, par response mein thoda delay tha, matlab instant answer expect nahi kar sakta tha. Jo database feature use kar raha hoon, uske regarding queries mein also thodi samasya hui, har baar lage ki pura system complicated hai. Lekin ek achhi baat yeh thi ki jo training videos hain, unmein kaafi cheezein achhe se explain ki gayi hain, toh unke through kaafi help mili. Overall communication thoda slow tha, support ke response ko thoda aur fast karna chahiye. Invoicing aur payment process smooth laga, sign up bhi asaan tha. Main yeh maan sakta hoon ki software mein potential hai aur automatic updates timely bhi aaye par jab tak support communication improve nahi hoga, pura experience perfect nahi lagta. Yeh thoda mixed raha, acha bhi tha kuch nai bhi.