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WFHI review

Support tha theek, thoda missing woh charm

4 out of 54 of 5Verified customerSupport and communication

Support tha theek, thoda missing woh charm

Pehle main kuch aur remote workflow software use kar rahi thi aur usme support experience thoda complex tha. Jab maine WFHI ke saath try kiya, toh communication kaafi smooth laga overall. Chat aur calls pe jaldi response mila, jo ek acchi baat hai, especially jab technical issues aaye. Lekin thoda lagta hai ki kabhi-kabhi support staff utne familiar nahin lagte jitna main expect karti thi. Matlab, standard answers se zyada, kabhi kabhi lagta hai ki specific queries ko thoda extra time dekar samjhna chahiye. Training ke baad bhi, jab mujhe naye dialer features ke baare mein simple guidance chahiye thi, toh wo itni quick clear nahin hui. Fir bhi, mujhe lagta hai ki overall communication ka flow better hai compared to mera pehle ka experience. Automatic updates bhi easily samajh mein aaye aur unhone workflow mein rukaawat nahi daali, jo mujhe personally pasand aaya. Kya main ise recommend karungi? Haan, agar aapko thoda patience rakhein support ke saath, toh definitely try kar sakte ho. Sign-up aur payment process bhi smooth tha, mujhe usmein zyada dikkat nahi hui.

Amala DasguptaPuducherry, IndiaExperience: Published:
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