Support tha theek, par thodi zyada effort maangta hai
Maine socha tha ki support se jyada hand-holding milega, especially jab maine software setup karna start kiya. Lekin, mujhe kaafi cheezein khud hi explore karni padi, jo thoda surprising tha. Jo telephonic support mila, woh friendly aur helpful tha, par main expect karta tha ki thoda zyada proactive guidance milega, shayad short videos ya zyada initial walkthrough type kuch. Jo dialer aur database feature use kar raha hoon, wo toh badhiya chal rahe hain, but mujhe lagta hai ki onboarding mein thoda aur smooth experience hona chahiye tha. Invoicing aur payment process bilkul straightforward tha, koi dikkat nahi aayi wahan. Overall, software toh kaafi acha hai, par support aur communication mein thoda aur improve kiya ja sakta hai, especially un logon ke liye jinko technology mein jyada experience nahi hai.