3 out of 53 of 5Verified purchaseSupport and communication
Support tha theek, par kuch cheezein clear nahi hui
Mujhe laga support thoda sa mixed tha jab problem aayi. Jab maine call kiya, toh log theek se sun rahe the, aur baat samajhne ki koshish kar rahe the, par solution turant nahi mile. Thoda wait karna pada unka response ka, aur jab advice mili, toh woh complete nahi thi. Matlab some steps samajh aaye, par jab software update ke baad issue aaya, toh support us scenario mein clear nahi tha ki main kya karoon. Ye thoda frustrating tha, kyunki expected tha ki instant help milegi. Par overall communication friendly thi, aur attempt kiya gaya tha careful way se help karne ka. Toh summary yeh hai ki support mein achha intention tha, par execution itna smooth nahi tha jitna chahiye tha for urgent technical issues.