Support tha theek, par explanations thode unclear the
Support team se baat karna normal tha, matlab unka response time theek tha, par explanations mein thoda confusion tha. Jab main product ke dialer ke baare mein poochti thi ya database ko kaise better manage karna hai, toh answers generic lage aur full clarity nahi mili. Woh samjhane ke tarike mein thodi kami thi jisse mujhe zyada samajh nahi aaya ki main agla step kaise karoon. Par ek cheez achhi lagi ki telephonic support ne kabhi bhi rude ya impatient behaviour nahi dikhaya, jo aaj kal uncommon hai. Thoda patience ke sath woh meri baat sunte the aur solutions dene ki koshish karte the, bas samjhane ka tarika zyada detailed nahi hota tha. Mera matlab hai ki agar training team se hi support milta jata toh better hota because unka content detailed aur practical tha. Ab mujhe thoda lag raha hai ki agar main agle baar kisi chhoti problem ke liye help mangti hoon toh shayad vahi issue hoga ki explanation adequate nahi milega. Haan, overall experience was balanced—na sirf positive na negative—but clear instructions and communication ki kami mujhe frustrating lagi. I hope future updates mein yeh aspect improve ho jaaye.