Support tha theek par everyday ka experience frustrating tha yaar
Pehle din jab maine WFHI ka software use karna start kiya, mujhe laga shayad sab theek hoga, onboarding process theek tha par roz ke din ke istemal mein bada problem tha. Jab bhi main dialer ya database feature use karta, system baar-baar freeze ho jata, aur mujhe lagta ki ye problem support ke bina solve nahi hogi. Support se baat karne ki wajah se frustration aur badh gaya, kyunki roz waise questions ka jawab dohraana padta jo pehle din clear nahi hua tha. Maine phone support use kiya lekin kabhi kabhi unki response time itni slow lagti ki mera kaam ruk jata. Har baar same problem batani padti, koi quick fix ya permanent solution nahi mila jo mujhe bahut disappoint kar gaya. Andar hi andar, mujhe laga ye platform mere liye nahi hai kyunki main smooth workflow chahta tha jo main pa nahi raha tha. Training toh theek lagti thi, par jab software daily use mein buray tareeke se behave karta, toh wo sab kuch khatam kar deta tha. Kahin na kahin mujhe lagta support mein thoda dhyaan dena hoga warna user ka experience khaas nahi hoga.