2 out of 52 of 5Unverified experienceSupport and communication
Support tha theek, lekin explanation bilkul clear nahi thi
Yaar, support team se baat kar ke kuch help toh mili thi, par wo jo explanations diye, woh honestly itne clear nahi lage mujhe. Jab calling tools ke baare mein poocha toh bas basic details diye bina kisi deep samajh ke. Mai expect kar raha tha ki jab main question karunga toh easily step by step bataya jayega, lekin aise laga jaise bas jaldi se band karna chaahte ho call. Billing aur invoicing ke issues bhi the jinke liye baar baar phone karna pada. Thoda time laga samajhne mein ki kaunse step pe payment process ruk raha hai. Jo ek cheez achhi lagi, wo thi ki response time reasonable tha. Par overall, ye communication easy nahi lagi, baar baar repeat karna pada apna doubt clear karne ke liye.