4 out of 54 of 5Verified purchaseSupport and communication
Support tha theek but thoda confusing tha continuous help
Mujhe laga support system kaafi helpful tha setup ke waqt, especially jab mujhe dialer setup karna tha. Par itna bhi one-off nahi tha jisme sirf initial help mile, kyunki ongoing queries bhi aati rahi jo mujhe baar baar support team ke pass jana padta tha. Software updates ke saath kuch naye features aate the jo kabhi kabhi break kar dete the existing setup ko, toh mujhe baar baar unke saath coordinate karna padta tha. Yeh thoda tedious bana lekin luckily unka telephonic support generally prompt rehta tha. Training sessions ne thoda clarity di lekin real-time communication important tha, varna chhoti chhoti technical problems rukti rehti thi workflow mein.