2 out of 52 of 5Verified customerSupport and communication
Support tha surprising, ab unsure next time bhi madad chahiye hogi?
Jab support team se baat ki, toh mujhe thoda ajeeb laga ki unka response kitna slow aur sometimes inconsistent tha. Mujhe laga tha main easily apni queries resolve kar lungi, par unhe baar baar batana pada apni problem. Phir bhi, unhone ek baar thik se samjha ke solutions diye, jo tha ek acha point. Lekin ab doubt hai ki agli baar jab mujhe help chahiye hogi, kya main easily support ki taraf rely kar sakti hoon ya phir wapas se frustration face karni padegi? Ye uncertainty thoda disappointing hai kyunki support system main expected thi ki consistent aur quick hoga. Waise overall process complex nahi tha, thoda aur streamline kiya ja sakta hai.