Support tha sirf shuruat ke liye, baaki sab mujhe karna pada
Setup mein sabse zyada dikkat ye thi ki jo support mila wo sirf ek baar ke liye tha, matlab initial wiring aur configuration ke waqt. Uske baad jab daily issues aaye ya koi bhi naya question hua, support team ko contact karna mushkil ho gaya. Phone par response ya toh delay karta tha ya incomplete instructions deta tha, jis se problem aur badh jati thi. Continuous support nahi milne se mujhe zyada koshish khud se karni padi software ko maintain karne ke liye. Support ka rotating staff bhi laga, is wajah se ek consistent guidance nahi mili. Mere liye ye bahut frustrating tha kyunki main chah rahi thi ki koi regular help mile project chalate waqt, par aisa nahi hua. Baaki saara setup process thik tha, par communication aur assistance ki jagah lagataar gap raha. Agar thoda aur reliable aur long-term support system hota, toh mujhe lagta software ka daily use zyada asaan hota. Lekin jab final decision lena tha, main bas us initial help pe hi dependent thi, jo thoda kam kafi nahi tha mera workload manage karne ke liye.