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WFHI review

Support tha sahi thi but thoda order mein confusion tha

4 out of 54 of 5Verified purchaseSupport and communication

Support tha sahi thi but thoda order mein confusion tha

Support ke liye main kaafi expect kar raha tha ki sab steps ek logical order mein milega, par thoda confusion raha. Jab maine call kiya toh pehle tumko basic cheezein samjhai jaati hain, phir dheere dheere advanced tools ki taraf badhna chahiye tha. Lekin mujhe laga ki kabhi kabhi steps ekdum ulte-pulte tarike se diye gaye jaise ki pehle jo cheezein mujhe poori tarah samajh aani chahiye thi, wo baad mein samjhayi gayi. Overall support achha tha aur agents friendly the, par thoda flow better ho sakta tha. Aakhir mein jab main puri process ko dekhta hoon toh main phir bhi support lene ke liye ready hoon, kyunki doubt clear hone pe main better kaam kar paata hoon. Toh haan, sequence thoda ajeeb tha par service ki quality itni achhi thi ki main dobara karne mein interested hoon. Database aur calling tools mein clarity aayi after getting help, lekhi thoda patience rakhna padta hai. Payment aur invoicing process smooth tha, jo bhulaya nahi ja sakta. Toh ye review isliye hai ki support me thoda order achha ho jaye toh aur bhi maza aayega.

Ketan SenguptaHimachal Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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