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WFHI review

Support tha okay, par wait aur repeat thoda zyada hua

4 out of 54 of 5Verified purchaseSupport and communication

Support tha okay, par wait aur repeat thoda zyada hua

Yaar, main bas itna kehna chahti hoon ki support se baat karte waqt kabhi kabhi toh lagta tha ki kya main same baat baar baar repeat kar rahi hoon. Like, maine already ek bada issue report kiya tha aur fir jab call aaya toh une wahi poocha fir se, ki 'Did you try rebooting your dialer?' Seriously, thodi patience chahiye thi dono taraf. Wait karna bhi kabhi kabhi zyada hota tha, especially jab database se related problem raise karni thi. Lekin haan, jab finally kisi ne solution diya toh maine socha ki oh, yeh toh sahi laga. Overall, mujhe lagta hai ki communication okay thi, par thodi efficiency zyada hoti toh best hota. Training sessions aur onboarding toh acchi thi, aur invoicing process bhi fast hua tha, bas support thoda slow lag raha tha kabhi kabhi. Aise days hota hai jab tum bas chill karna chahte ho, par baar baar question ka answer dena padta hai, waha asli frustration hoti hai. Par haan, system reliable hai aur dialer bhi consistent kaam karta hai, toh sab milakar main kehna chahti hoon, 'Support okay hi tha, par thoda zyada wait aur repeat tha'.

Mansi ZachariahAndaman and Nicobar Islands, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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