Support tha okay, par thoda ega confidence nahi mila
Maine pehle socha tha ki support wale log zyada helpful honge jab main unko call karungi queries ke liye. Actually, training ke dauran thoda confusion hua database feature ko lekar, par jab maine telephonic support ko contact kiya toh response time theek tha. Lekin kabhi kabhi lagta tha ki unko poori tarah se mere case ki understanding nahi hai. Jo dialer setup tha, wo achha chal raha tha, par mujhe lagta tha ki onboarding process main thoda zyada clear explanation honi chahiye thi. Sign-up aur payment process smooth tha without kisi problem ke, jo achha laga. Par kabhi updates automatic huye toh kuch naye features introduce hue jisme mujhe thoda adjustment ke liye waqt chahiye tha. Poore week ke dauran calling tools ne kaam kiya, jisse kaafi madad mili, lekin kabhi kabhi connectivity thodi slow hoti thi, jiski wajah se dikkat thi. Overall, mujhe confident feel karaya gaya ki main apna workflow remote setup kar sakti hoon, par chhoti si reservation abhi bhi hai ki support thoda aur personalized ho toh acha lagta.