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WFHI review

Support tha okay, par confidence nahi bani poori tarah

2 out of 52 of 5Verified purchaseSupport and communication

Support tha okay, par confidence nahi bani poori tarah

Maine support ko kaafi baar call kiya tha, aur jab main unse baat karti thi toh sab kuch normally samajh aa jata tha. Par fir bhi end tak woh confidence nahi bana ki problems ko jaldi solve kar diya jayega. Kabhi lagta tha ki system ke baare mein unke pass complete information nahi hai, jo thoda frustrating tha. Wo positive bhaag tha ki main finally kisi na kisi tarah se apni queries clear kar paayi, aur support team ne try toh pura kiya. Lekin baar-baar mujhe lagta tha ki yeh communication thoda aur efficient ho sakta tha. Aapko pata hai, jab baar-baar time lagta hai aur aapko samajh bhi nahi aata ki next step kya hoga, toh thoda doubt ban jaata hai ki kaam ho jayega ya nahi. Iske alawa, patience rakhna zaroori tha, warna frustration badh jata. Overall, mujhe laga ki support ka kuch hissa thik tha, par mujhe poora bharosa nahi mila jo main honestly nahi chahungi repeat karna.

Vaishali UnnikrishnanTelangana, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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