Support tha okay, par baki cheezein disappointment thi
Maine WFHI ke software aur training ke liye sign-up kiya tha expecting ke support bilkul professional aur timely hoga. Lekin jo mujhe mila wo expected se kaafi alag tha. Jab maine training session attend kiya, toh initial onboarding mein sab thik tha, par jab issues aaye dialer aur database ke saath, toh support staff se response milne mein bahut delay hua. Jab unse baat ki, toh lagta tha ki wo mere muddon ko samajhne mein interested nahi hain. Ek positive cheez jo main kahunga wo ye ki jo automatic updates milte hain wo theek-thak kaam karte hain; updates generally smooth the, aur system crash nahi hua update ke time. Lekin invoicing process mein bhi kuch confusion thi, payment confirmation ka flow clear nahi tha, aur mujhe baar-baar call karke clarify karna pada. Calling tools bhi proper tarike se integrate nahi ho rahe the mere existing workflow ke saath, jiski wajah se productivity kam ho gayi. Database features thode basic lagte hain, aur mujhe lagta hai ki aur customization options hone chahiye the mere requirements ke hisaab se. Overall, support ko improve karna hoga aur onboarding experience ko bhi zyada user friendly banana chahiye, tabhi ye software deserving hoga better rating ka. Filhaal toh main hesitate karunga ise recommend karne mein until better changes dekhun.