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WFHI review

Support tha okay but kabhi kabhi thoda slow response milta tha

4 out of 54 of 5Unverified experienceSupport and communication

Support tha okay but kabhi kabhi thoda slow response milta tha

Jab software use karte karte kuch problem aayi, maine support ko call kiya toh overall toh unka approach accha tha. Wo calmly meri baatein sunte the aur samajhne ki koshish karte the ki actual issue kya hai. Lekin kabhi kabhi lagta tha ke response thoda slow hai ya unke paas turant solution nahi hota. Main appreciate karti hoon ki unhone priority assistance option offer kiya, par voh hamesha expect ke jis speed pe help milti toh nahi mile. Calling tools mein bhi ek baar error aaya tha toh support ne uska workaround bataya jo thoda helpful tha. Payment aur invoicing waale queries pe unhone clearly bataya ki process kya hoga. Database feature bhi thik tha lekin kuch chhoti chhoti delays aayi. Ye sab milakar, main doston ko bolungi ki support sahi hai par patience rakhna hoga jab issues complex ho.

Pooja VenkatesanTamil Nadu, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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