Support tha okay, but baar-baar repeat karna padta hai
Main soch rahi thi support kaafi quick chalega, par yahan baar-baar wahi cheezein repeat karni padti hai. Jaise main phone karti, toh agent ko har baar mera profile dobara se batana padta, aur mujhe 10-15 mint intezaar karna padta tha har call ke liye. Ye cheez frustrating thi kyunki reason samjhana alag call pe hota aur solution milne mein time lagta. Ek achhi baat ye thi ki finally unka response clear tha aur vo patiently sunte thay, par mujhe laga communication flow thoda better ho sakta tha jisse baar-baar repeat na karna padta. Training material unhone diya tha jo thoda helpful tha, par jab live support ki zarurat aayi tab ye slow responses thode disappointment the. Overall call quality acha tha, par jitna wait aur repetition tha, uske wajah se main thodi annoyed thi.