Support tha ok, lekin expectations kuch zyada thi
Main soch raha tha ki support acha milega jab software ke saath koi dikkat aayegi, par experience thoda mixed raha. Jab maine issue report kiya dialer me toh response thoda late tha, jo mujhe thoda pareshaan kar gaya kyunki main expect karta tha quick help milegi. Call par baat karte waqt support team polite thi, par clarity thodi kami thi steps samjhane me. Mujhe lagta tha ki procedures simple honge aur guide karenge jaldi se problem solve karne ke liye. Ek aur baat, invoice aur payment process mein transparency thi, ye achha tha ki confusion nahi hua. Lekin overall jab main sochta hoon toh support mujhe woh confidence nahi de paya jo main soch raha tha ki milega. Training sessions bhi theek-thaak the par unka timing mere daily schedule se perfectly match nahi karta tha, isi wajah se thoda inconvenience hua. Database feature generally acha hai but thoda complicated feel hua initially. Mujhe lagta tha ki startup se lekar payment tak ki journey zyada smooth hogi par kuch hisse mein challenges aaye. Ye software definitely effort mangta hai samajhne ke liye aur support agar aur improve hota toh main zyada satisfied hota.