Support tha mere expectations se door, but ek baat thi jo thik thi
Main soch rahi thi ki support system jo hai, wo har roz mere liye helpful hoga, par honestly, itni baar call karne ke baad bhi response us speed se nahi mila jiski mujhe umeed thi. Har din jab main dialer use karti thi, toh kabhi kabhi lagta tha ki support waale samajh nahi pa rahe the mera issue kya hai, bar bar explanation deni padti thi, jo time-consuming thi. Muje lagta tha ki on-call technical help ko thoda better banaya ja sakta hai, kyunki kai baar main same baat baar baar repeat karti rahi. Lekin ek cheez thi jo achi lagi wo ye ki automatic updates se software hamisha latest version pe rehta tha, jo thoda comfort sell karta tha. Lekin overall mujhe lagta hai ki daily ke use ke liye ye support itna efficient nahi tha, specially jab problem urgent hoti hai. Toh mujhe pata hai ki software kaafi potential rakhta hai, par support experience mujhe itna acha nahi laga jitna main expect kar rahi thi.