Support tha kaafi alag, par effort zyada lagta tha
Mujhe WFHI ka telephonic support thoda alag laga, especially jab main pehle waale systems ke sath compare karta hoon jo main use karta tha. Pehle toh response time itna tez nahi tha, toh mujhe lagata tha ki matlab poocha tha toh abhi wait karna padega. Support team ki approach bhi thodi formal thi, jo kabhi kabhi solve karne mein asaan feel nahi karata tha. Mazaa bhi usi mein nahi tha ki jaise kehdo aur mile. Waqt lagta tha, aur main feel karta tha itna saara effort karne ko keh rahe hain mujhe sirf ek basic problem solve karne ke liye. Par ek cheez jo thik thi, woh tha ki jab baat samajh mein aati thi, toh solution generally theek tarah se milta tha. Lekin overall, jo comfort main expect karta tha support se, woh itna nahi mila aur abhi tak lagta hai effort zyada lagta hai ise use karne ke liye.