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WFHI review

Support tha kaafi acha, bas thoda slow response tha

4 out of 54 of 5Verified customerSupport and communication

Support tha kaafi acha, bas thoda slow response tha

Maine start kiya tha software install karne se aur training session lene tak, poora experience acha raha. Jab bhi doubt hota, support ko call karti thi, wo log patiently samjhate the aur solution dete the. Actual mein mujhe lagta tha ki automatic updates ne smooth workflow maintain karne mein madad ki, par kabhi-kabhi telephonic support mein wait zyada ho jata tha, jis se thoda frustration bhi hua. Onboarding flow toh simple tha, par uss wait ki wajah se confidence level kam hua tha kahi na kahi. Overall, dialer aur calling tools theek chal rahe the, database feature mujhe mostly useful laga, jo mera kaam efficient banata tha. Invoice process bhi fairly straightforward thi, payment ek dum smooth tha. Lekin agar telephonic support thoda tezi se reply karta, toh experience aur bhi better hota. Fir bhi, main kaafi confident feel kar rahi thi last tak, bas ye chhoti si kami reh gayi thi jo improve ho sakti hai. Basic training session ke baad, automation features ne workflow ko manage karne mein asaani ki, jo mujhe appreciate karni thi.

Bindu NandaRajasthan, IndiaExperience: Published:
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