Support tha helpful, par bahut kuch mujhe khud samajhna pada
Software aur communication mein ek achhi baat ye thi ki telephonic support available tha aur unki team generally helpful thi jab maine contact kiya tha. Lekin overall mujhe lagta hai ki main bahut saare cheezein khud hi samajhne aur troubleshoot karne mein laga thi, jo mera kaam thoda tedious bana deta tha. Documentation aur training materials bantu lekin kabhi kabhi wo simple explanations nahi dete the jisse mujhe online forums ya tutorials bhi dekhne pade. Automatic updates ke baad kai baar naye changes aate rahe jisme mujhe time laga adapt karne mein aur mujhe lagta hai ki support team proactive instructions nahi deti thi in changes ke baare mein. Database aur dialing tools ko samajhne ke liye extra effort karni padti thi. Overall, thodi better communication aur detailed help topics hone chahiye jisse mere jaise users ko zyada mushkil na ho.