support tha helpful nahi, agli baar bhi dungi call
Mai ye kehna chahungi ke support experience mera bilkul acha nahi tha. Jab bhi mai unko call karti thi aur apne queries batati thi, to lagta tha ki wo samajh hi nahi rahe the jo mai kehna chahti thi. Responses bhi bahut slow the aur jyada tar cases me mujhe khud hi apne software ki problems solve karni padti thi. Training sessions theek the par jab mujhe phir se help ki zarurat padi thii toh support koi faida nahi hua. Inevoicing process bhi thoda confusing tha, uski wajah se bhi contact karna pada, lekin support waale usmein bhi zyada help nahi kar paaye. Mujhe toh lagta hai agla time agar mujhe phir se kisi madad ki jarurat padegi, mai fir se call karungi kyunki dusre tareeke se solution milna mushkil lagta hai. Mujhe wo clarity aur promptness support se nahi mila, jiska intezaar tha. Isliye mai kaafi disappointed hoon aur lagta hai ki WorkFromHomeIndia ko apne support ko zyada reliable banana chahiye, taaki users ko unnecessary time waste na karna pade.