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WFHI review

Support tha helpful, but starting mein thoda wait hua

4 out of 54 of 5Verified customerSupport and communication

Support tha helpful, but starting mein thoda wait hua

I tried to get it all set up with WFHI and honestly, the support was quite helpful once I got hold of them. Initially, it lagged a bit getting the dialer and database features working smoothly, and chalta firta samajhna padta tha ki kya steps karne hain. The onboarding training was decent, but I felt thoda confusing when they explained the automatic updates process. Lekin, once I got used to the software interface and calling tools, things started running faster. The invoicing system bhi sahi tha, easy to understand and manage with minimal friction. I was surprised that sign-up itself was pretty straightforward. The only sticking point was how long it took to get full clarity on some of the daily features. After that phase, I could definitely say the communication and telephonic support made the workflow better and resolved queries patiently. Overall, the journey was positive but it could have felt smoother if the initial guidance had been a bit clearer. Uske bawajood, I think I will continue to use it because the ek achha foundation laga gaya hai and support gives mujhe bharosa.

Abhay MukherjeeWest Bengal, IndiaExperience: Published:
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