Support tha helpful but kaafi cheezein mujhe khud samajhni padhi
Maine support team ko kaafi baar contact kiya training ke dauraan aur thoda software use karte hue. Generally wo helpful the, lekin mujhe lagta hai ki mujhe bahut saari cheezein khud hi samajhni padhi. Training sessions mein basic cheezein cover kari gayi thi, lekin jab kisi specific feature, jaise ki dialer ka advanced use karna tha, toh mujhe documentation kaafi consult karni padi. Support communication thoda generic laga, matlab wo exact problem ka solution jaldi nahi dete the, instead mujhe step-by-step khud try karna padta tha. Telephonic help line pe response acha tha, par kabhi kabhi wait zyada lagti thi. Jo database integration feature hai, use setup karna thoda complex tha, aur aise mein mujhe zyada support chahiye tha. Automatic updates smoothly aate rahe, aur unme koi dikkat nahi hui. Overall, mujhe bhi khud se kuch zyada effort karna pada to learn the product fully, par support staff genuine lagta tha, toh main thoda confident feel karta hoon future mein bhi.