Support tha, but jyada self-help ki zarurat thi
Jab maine software use karna shuru kiya toh mujhe lagaa support will be more hand-holding, par zyada tar cheezein mujhe khud hi samajhni padhi. Training video theek the, par har baar jab issue aata tha toh direct solution dena thoda mushkil hota tha. Dialer aur database features ache hain, par kabhi kabhi kaise use karna hai, wo khud discover karni padti thi. Automatic updates ache se chal rahe hain, ismein problem nahi thi. Telephonic support waise time pe available tha, par unse baat kar ke bhi mushkil questions ke jawab mein clarity thodi kam milti thi. Signing up aur payment process smooth tha, invoice mil gaya turant. Overall, product accha hai, bas thoda zyada guide karna chahiye new users ko, especially jo software se naye hain. Jo log apne dum pe seekh sakte hain, unke liye ye system sahi rahega, warna thoda rough lag sakta hai.