support tha but communication bilkul clear nahi thi
Bas yeh hi kahungi ki support me se jitne promises diye the wo kuch bhi clear nahi the. Jab main dialer setup kar rahi thi toh lagatar calls karne me problem thi, par support wala banda jitna samjhane ki koshish kar raha tha utna hi zyada confuse kar raha tha mujhe. Baar baar puchna pada ki kya karu, ya phir kahin mujhe thoda wait karne ko bola jata, jisse mera time zaya hua. Mujhe lag raha tha main apni baat ka solution nahi paa rahi thi, aur wo jo mere questions the, uspe mujhe confident feel karwana support team ka farz tha, par wo nahi kar pa rahe the. Automation ke baare me bhi clarity nahi mili, jo updates automatically aate hain unke baare me unhone achhe se explain nahi kiya. Aur billing ke queries ke liye bhi main bar bar phone kar rahi thi, par response milne me bahut der lagti thi. Overall mera impression yeh hai ki support team zyada help nahi kar payi aur mujhe khud hi kaafi kuch samajhna pada, jis wajah se mera confidence poora nahi bana. Isliye mujhe laga ki main aage bhi koi support nahi paungi jo main chah rahi thi.