Support tha bilkul responsive
Main support team se kaafi impress hoon kyunki jab bhi mujhe kisi help ki zarurat huyi, unhone instantly reply diya. Unka response time bahut accha tha, koi delay nahi lag raha tha, chahe call karoon ya email bhejo. Jab training ke baad mein thoda confused thi regarding dialer tools, toh unhone patiently samjhaya aur jaldi se mere queries solve kar di. Mujhe lagta hai jo bhi interaction hua support ke saath, usme professionalism bhi tha aur ek human touch bhi. Ye combination mujhe bahut acha laga kyunki ek taraf to mujhe technical help mil gayi aur doosri taraf mujhe lag raha tha ki main valued customer hoon. Priority assistance bhi achhi thi, jab phone kiya toh turant kisi ne uthaya aur poore calm se baat ki. Pehle maine kuch aur software try kiye they jinme support thoda slow tha, par yahan response aur follow-up timely hai. Billing aur invoicing mein bhi agar kabhi doubt gaya toh support ne clarify kiya bina time waste kiye. Bas ek chhoti si baat hai ki kabhi kabhi wait time thoda zyada lagta hai peak hours mein, par overall main khush hoon ki mujhe professional aur responsive support mil rahi hai, isliye main isko definitely appreciate karti hoon.