Support tha badiya, par kuch cheezein thodi tricky bhi thi
Mujhe WFHI ke support system mein dono achha aur thoda weak side dono nazar aaya. Setup time pe jab main onboarding kar rahi thi, toh support team really helpful thi; unhone dialer aur database setup mein patience se guide kiya. Par haan, kuch cheezein jaise training material update hone ke baad mujhe lagta hai ki thoda confusion hua, main baar baar check karti rahi ki latest changes kya hain. Matlab, setup ek baar ho jaane ke baad, mujhe lagta hai ki zyada baar baar help lene ki zaroorat nahi padti, par jab choti changes aur updates aate hain, tab thoda struggle karna padta hai samajhne mein. Waise main appreciate karti hoon ki telephonic support ka response time acha tha, aur main baar baar call karke verify kar sakti thi ki sab correct hai ya nahi. Overall, support se main khush hoon, par continuous changes ko thoda better explain kar paana chaahiye tha.