Support tha achha, bas thoda sa aur clear hota toh perfect hota
Main support experience se kaafi satisfied tha kyunki unhone sab kuch patiently samjhaya aur queries ka jawab dene mein koi kasar nahi chhodi. Training ke dauraan jab dialer aur database feature use kar raha tha, tab bhi support ne step-by-step guide diya jo kaafi helpful tha mujhe. Lekin thoda sa improvement ye ho sakta hai ki basic onboarding ke time pe unka communication aur zyada clear ho, especially jab automatic updates ke baare mein baat ho rahi thi. Kuch jagah mujhe thoda confusion hua ki updates kaise meri working hours ko affect karenge. Overall, telephonic support ne mera problem jaldi se solve kiya aur vo professional tha, isliye main definitely fir se unki help loonga agar zarurat padi toh. Sign-up aur invoicing process bhi straight-forward tha, koi big issue face nahi kiya maine. Bas ye chhoti si baat thi jo mujhe thodi disturbed karti thi, warna software aur training se main kaafi khush tha ki wo mere remote workflow ke processes ko simplify kar rahe hain.