4 out of 54 of 5Unverified experienceSupport and communication
Support tha acha par thoda slow response bhi mila
Maine expect kiya tha ki support team bilkul fast response degi, aur general communication kaafi thik raha. Jab mein unke dialer ya software mein kisi dikkat se guzra, toh support ne samjha aur clearly bataya ke kya karna hai. Phone pe baat karna ya ticket submit karna dono easy tha, magar kabhi kabhi response mein thodi der ho jati thi jiski wajah se kam me chhoti delays aaye. Overall, jo mene pehle suna aur jo experience raha, wo closely match karta tha, par thoda jaldi help mil jati toh aur better hota. Lekin phir bhi, practical kaam ke liye jo training aur onboarding provide ki gayi, woh acha feel hua mujhe.