Support tha acha but thoda better communication chahiye tha
Mujhe support team se baat karni padi jab main dialer feature samajhne ki koshish kar rahi thi aur kuch settings clear nahi ho rahi thi. Pehle toh mujhe laga ki call support wahi se continuous rahega, par actual mein, first call ke baad kaise follow-up karna hai wo thoda confusing tha. Jab main ne telephonic help mangi, toh initial conversation toh quick thi aur helpful bhi, par phir agar thoda detailed explanation chahiye toh mujhe baar baar email karna padta. Email ka jawab bhi milta tha, par instant clarity ke liye thoda maddat ki zarurat thi. Database feature ke integration ke bare mein bhi queries thi, and support ne details di, but kabhi kabhi technical language thodi zyada thi jo samajhna mushkil tha. Jo achha laga wo yeh ki jitni baar bhi follow up kiya, end tak toh kisi na kisi ne certainly reply kiya aur issues ko clarify karne mein madad ki. Overall, communication thoda better ho sakta tha, par support ka intent samajhna tha toh average se thoda upar tha mera experience.