Support tha accha, par thodi confusion bhi rahi
Jab maine support ko call kiya, toh pehle mujhe laga ki shayad main apni baat clear nahi kar paaungi, par uske baad kaafi helpful feel hui. Mujhe sabse pehle apne issue ko clearly explain karna tha, jo thoda challenging tha lekin support person ne dhairya rakha aur mujhe interrupt nahi kiya. Phir unhone mere problem ka step-by-step solution bataya, jahan par mujhe thoda time lagta tha samajhne mein ki kar kya rahi hoon. Har baar jab mujhe doubt hota, toh main dobara puchhti thi, aur wo patiently answer karte rahe. Wahi ek choti si baat jo mujhe pasand nahi aayi, wo yeh thi ki kabhi kabhi connection thoda weak lagta tha aur mujhe line cut hone ka darr tha. Lekin end mein mera issue solve ho gaya, toh confidence toh badh gaya hai ki next time bhi main support ko call kar sakti hoon. Bas shayad thoda aur clear instructions milti toh aur accha hota. Overall experience mixed raha par zyada tar positive tha.