4 out of 54 of 5Verified customerSales and pre-purchase
Support team was quick, but pre-purchase info thoda confusing tha
Jab maine WFHI ke software ke baare mein pehle baat ki thi, toh expectations thi ki sab smoothly hoga aur har sawal ka jaldi jawab milega. Reality mein, customer support responsive tha, especially jab technical issues aaye calling tools mein. Unhone promptly call attend ki aur solution bhi diya jo helpful tha. Lekin, pre-purchase stage mein jo information milti thi, wo thodi general aur thodi confusing lagi, jiski wajah se mujhe paid plans aur features clear samajhne mein thoda waqt laga. Agar onboarding training mein zyada clarity hoti toh shayad initial setup thoda easier hota. However, jo support mila usne kaafi madad ki aur mujhe lagta hai ki agar thoda aur pre-sale guidance mile toh aur accha hoga.