4 out of 54 of 5Verified purchaseTraining and onboarding
Support team thodi slow thi lekin overall helpful the
Onboarding ke dauran, main expect kar raha tha ki support team thoda jaldi response degi, lekin kabhi-kabhi delay ho jata tha. Training se related jo queries maine raise ki, unke answers milne mein thoda waqt laga jo mere liye inconvenient tha. Baaki software ki functionality aur dialer tools theek kaam kar rahe the, aur database updates bhi regularly ho rahe the. Lekin wo late response thodi problem bani because kabhi kabhi kaam ruk jata tha jab mujhe turant help chahiye hoti. Iske alawa invoicing aur payment process sahi tha, koi major dikkat nahi thi. Overall, main satisfied hoon par response time better ho sakta tha.