Support team thoda baar-baar wahi baatein repeat karte rahe
Jab main support ko call kiya toh mujhe laga ki response achha milega, lekin thoda tedious experience raha. Jab main apni problems clear karna chahti thi, support team baar-baar wahi questions repeat karte rahe jaise ki woh meri problem ko dhyan se sun nahi rahe. Waiting time bhi kafi tha us din, jo ki frustration badha deta hai. Lekin ek baar jab problem samajh gaye toh solution dena toh timely tha. Yeh part thoda alag laga compared to jo main expect karti hoon kisi professional service se. Basically mujhse baar-baar same cheezein confirm karwana padha, jo mera kaafi waqt lene wala tha. Baaki coordination aur training ache the, par yeh ek cheez jo nibhayi nahi gai achhi tarah se. Hopefully next time ye thoda streamline hoga taaki user ko irritate feel na ho.