Support team thi par help practically nahi mili
Jab main sales process start kiya, mujhe laga ki shayad sab smoothly chalega. Lekin support team se contact karna itna responsive nahi tha jitna chahiye tha. Multiple attempts karne pade call karne ke, par response time bahut slow tha, jo mujhe preset expectations se disappointing laga. Mujhe lagta tha ki jo onboarding ya training modules diye gaye hain wo user ko effectively guide karenge, par jab practical issues aaye to help milne mein problem hui. Database aur dialer integration mein bhi deficiencies thi jo easily solve nahi hui. Sign-up aur payment process tha, par support ki kami ne overall experience ko kaafi affect kiya. Jab website pe priority assistance ki baat ki gayi thi, toh main expect karta tha ki problem jaldi solve kar di jayegi, par reality me thoda alag tha. Agar support zyada timely aur efficient hota, toh shayad main is process ko recommend bhi kar sakta tha, lekin ab wo nahi karunga. Ye cheezen miss hui main is experience se.