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WFHI review

Support team se itni slow response socha nahi tha

1 out of 51 of 5Verified purchaseSupport and communication

Support team se itni slow response socha nahi tha

Mujhe sabse zyada takleef hua support aur communication mein, kyunki jab main help ke liye contact kiya, toh response bahut hi slow mila. Pehle toh laga ki koi help milegi jaldi lekin na, calls pick karne mein der hoti thi aur email replies bhi bahut din baad aate the. Ye sab frustrating tha, especially jab software mein update ke baad kuch features kaam nahi kar rahe the. Main expect karti thi ki telephonic support zyada effective hoga, par woh disappoint kiya. Support ko repeatedly follow up bhi kiya, lekin lagta tha interest kam hai ya fir handling issues mein efficiency nahi thi. Main bilkul ready nahi thi itni delay face karne ke liye, aur mujhe laga ki communication kaafi limited hai yahan. Main recommend nahi karungi agar aapko priority assistance chahiye jo timely ho, toh yeh option mujhe sahi nahi laga.

Radhika AroraMeghalaya, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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