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WFHI review

Support team ne working hours ka dhyan rakha, thoda aur consistency chahiye

4 out of 54 of 5Verified customerSupport and communication

Support team ne working hours ka dhyan rakha, thoda aur consistency chahiye

Mujhe ye software aur uska support system kaafi accha laga kyunki unhone mera kaam karne ke hours dhyan mein rakha. Main roz subah se shaam tak kaam karta hoon aur support team se contact karna convenient tha during these hours. Vo log basically reasonably timely answer dete hain, jo ki mere liye satisfactory hai. Dialer aur calling tools mein koi major problem nahi aayi, aur database feature bhi achhi tarah manage hua. Payment aur invoicing process simple tha, jo mujhe har mahine ki tension kam karta hai. Ek choti si dikkat mujhe ye lagi ki kabhi kabhi automatic updates ke baad kuch chhoti glitches aa jati hain, jo thoda disruption create karti hain. Support team ne jaldi fix kiya, lekin wo incident thoda inconvenient tha. Overall, mujhe system kaafi useful laga, aur main samajhta hoon ki mera workflow isme achhi tarah fit hota hai, bas main chahunga ki updates ko thoda better test karein pehle release karne se pehle. Vo chhoti si galatiyan door ho jayein toh main poori tarah satisfied rahunga.

Ojas Ritika WadekarLadakh, IndiaExperience: Published:
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