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WFHI review

Support team ne setup mein timely help di, continuous assistance thodi kam thi

3 out of 53 of 5Verified purchaseSupport and communication

Support team ne setup mein timely help di, continuous assistance thodi kam thi

You provided good support during the initial setup phase, which helped me get the software up and running without too much hassle. Jo training materials aur telephonic support mili, unse manual tasks automate karne mein madad mili. Magar maine notice kiya ke initial setup ke baad ongoing support thoda inconsistent lagta hai. Kabhi kabhi queries ka jawab late mila, aur mujhe khud se database configurations adjust karne pade. Ye one-off assistance theek thi, lekin regular follow-up ya help barriers ko quickly resolve karne ke liye kam thi. Calling tools aur dialer toh acha kaam karte hain, par jab extra features ka use karte hain, tab mujhe lagta hai ke thoda zyada guidance milni chahiye thi. So, while your initial communication and telephonic help worked well for setup, main expect karti thi ki continuous support aur engagement thoda zyada milega. Sign-up aur invoicing clear the, par main sochti hoon ki agar ongoing support thoda improve karein toh user experience better hoga.

Mridula VaidyaJammu and Kashmir, IndiaExperience: Published:
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